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How refunds work for subscriptions, and how they work for things sellers sell.
Draft, not in force
What happens on cancellation (the plan runs to the end of the paid period), the prorated refund when switching plans, what happens to a shop when a renewal fails (a three-day grace period, then offline until renewed), and whether there is a trial or cooling-off period.
That the refund policy for a product is the seller's, that sellers must publish one, and the minimum standard YouPage requires of it.
The position on refunds once a download link has been used, which needs checking against Indian consumer-protection rules on digital goods.
Cancellation windows, no-shows, and who keeps the money in each case.
How made-to-order differs from ready stock for cancellation, and the position on damage in transit.
The steps for a buyer, the timeline, how gateway refunds settle, and what happens when a buyer and seller disagree.